Returns & Exchanges

We want you to love your GIA pieces, but if something isn't right, we offer returns for store credit or exchange within 30 days of delivery. Please ensure all items are in their original condition with tags attached and hygiene liners in place.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original packaging, ensuring all original tags and labels are still attached to the garments.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.

4

Receive Your Credit

Once our warehouse team inspects and approves your return, your store credit or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing